Troubleshooting
On this page
Loomux tries to fail loud and specific — most problems surface as an inline message or toast that names the cause. This page collects the recurring ones.
Voice: whisper failed to run
Almost always missing DLLs. whisper-cli.exe needs its whole DLL set beside it — whisper.dll, ggml.dll, ggml-base.dll, and every ggml-cpu-*.dll. ggml loads the ggml-cpu-*.dll matching your CPU at runtime, so if you copied just the .exe, it dies before transcribing anything.
Loomux detects this specific failure (the Windows DLL-load error codes) and tells you to copy the .dll files next to whisper-cli.exe. Fix:
- Re-extract all files from the whisper.cpp
whisper-bin-x64.zipinto the same folder aswhisper-cli.exe, or -
just run the staging script, which places a complete, checksum-verified set for you:
powershell -ExecutionPolicy Bypass -File scripts\stage-whisper.ps1
See Voice prompts → Set it up.
Voice: no transcript / “you didn’t say anything”
- Mic permission. If the microphone can’t be opened, loomux reports “couldn’t open the microphone … check Windows microphone privacy settings.” Open Settings → Privacy & security → Microphone and allow desktop apps to use the mic.
- No input device. “No microphone / input device found” means Windows sees no capture device — check it’s plugged in and set as default.
- Long recording returned nothing. Set
LOOMUX_VOICE_KEEP_WAV=1and record again; loomux logs the kept WAV’s path, duration, and level. A near-zero level is the fingerprint of a silent/starved capture. - Recordings are capped at 5 minutes; past that, loomux appends a “recording capped” note.
Voice: which model / it’s slow
base.en is the default. For better accuracy at similar speed, use large-v3-turbo quantized (q8_0 is the sweet spot). NVIDIA owners can point LOOMUX_WHISPER_CLI at a cuBLAS/CUDA whisper build for a large speed-up. Full tuning knobs are on the Voice prompts page.
gh not found or not authenticated
The GitHub issues view and the orchestration PR workflow both go through the gh CLI. If the panel says gh is missing or you’re not logged in:
- Install the GitHub CLI.
- Run
gh auth loginand complete the browser flow.
Loomux stores no token — it uses whatever gh auth login you already have. The panel shows a one-line hint instead of failing calls, so a broken gh never looks like a loomux bug.
An agent CLI isn’t found
Orchestration and agent panes drive the claude and/or copilot CLIs — loomux doesn’t bundle them. The launcher warns inline when a selected role’s CLI isn’t installed. Make sure the CLI is on your PATH (open a fresh terminal and run claude --version / copilot --version).
An agent pane that dies with an error stays open so you can read what happened — it isn’t closed out from under you.
macOS: “app is damaged and can’t be opened”
Builds are unsigned for now, so macOS quarantines them. Clear the attribute:
xattr -cr /Applications/Loomux.app
The install script does this for you; if you dragged the app from a .dmg manually, run it yourself.
Disk & data locations
Loomux keeps durable state and logs under your platform data dir (%LOCALAPPDATA%\loomux\ on Windows; the equivalent app-data dir elsewhere):
orchestration/<group>/— per-groupstate.json,audit.jsonl,agents.json, and rendered role instructions.logs/— crash forensics and a rotating breadcrumb log (see below).whisper/— the opt-in voice runtime and models, if you installed them.
If a group’s audit.jsonl grows large, note that loomux rotates it (the prior generation is audit.1.jsonl, read alongside the current one in the audit viewer). Ending a group can optionally remove each agent’s worktree to reclaim disk (branches are always kept).
Durable files (the task board, group state, and friends) are written atomically — a same-directory temp file renamed over the original — so a failed write (full disk, crash) can never destroy the previous good copy. Each worker worktree keeps its own build cache (e.g. a multi-GB target/ in a Rust repo) — loomux does not share or dedup build caches across worktrees, and warns each group’s orchestrator once when the workspace drive drops below ~5 GB free. Details in doc/design/durability-and-disk.md.
Crash logs
If loomux exits uncleanly, the next launch surfaces a toast naming the newest crash log. Forensics live under <data dir>/loomux/logs/:
crash-<timestamp>.log— panic message, thread, and backtrace.breadcrumbs.log— a rotating record of lifecycle events (pane/PTY open/close, agent spawn/exit, delivery outcomes) with no prompt content.
Attach these when reporting a bug. Design details: doc/design/crash-observability.md.
Still stuck?
Open an issue at github.com/willem445/loomux/issues with your platform, what you did, and any crash-log or breadcrumb output.